Latest Updates

Latest Application Updates

You find the latest application updates in this page. This is an ever expanding page with all neat bits and bops which have been added to our solution. Usually, feature requests start from you. Afterwards they are sorted by demand and put onto our roadmap. If you have an account in our solution, you will get informed automatically. If you have no account yet, create one now!

laptop and mobile view for the journey of a product

3rd August 2020

We are introducing a better understanding of which emails have been send automatically through our system. The start is the communication over claims and requests for help. Once you request help from the claim owner company, an email is send out to the subscribed users of that company. We will store this information so that you and your coworkers in your company can actually see that communication later on.
We will soon provide a page to be able to track all email communication which happened through our system.

retraced dashboard supply chain overview with order state indicators

28th July 2020

The webshop widget is now available in multiple languages! We detect the browser language of the visitor and will translate the widget into the users requested browser language. We have now support for english, german, french and spanish.
The translation will for now affect the actual webshop widget inside of the webshop and not the overlay starting afterwards.
If you have a browser in either french, german or spanish, you can go to the page below and see the widget localized for you!

See Shopify Example Store
retraced dashboard supply chain overview with order state indicators
laptop and mobile view for the journey of a product

20th July 2020

The map has be overhauled to better fit each desktop and mobile device. The mobile state was in place, but with feedback included we enhanced the desktop view to also show the product story on first glance. The badge tab is in the same style reworked. And the badges are now shown more closely to the style of the webshop. This helps customers to reidentify the badge again.

Fancy a product journey? Grab one here:

Show me a random product journey
retraced dashboard showing the next actions for you when you enter the platform

14th July 2020

The dashboard is your new home. We listened to your feedback and adjusted the dashboard to be able to see the next actions you have to do to make the most out of the system.
Besides, we overhauled the analytics to include the impression count and all data in a very efficient storage manner. The source for out knowledge were the Oracle Global Leaders summit, where our CTO Peter Merkert presented our architecture (c.f. webinars).
Subsequently, a list of all major new features:

  • Dashboard now with soon expiring certificate, companies without users and least certified products
  • Dashboard also provide on one glance a chart of the most claimed certificates in your supply chains
  • All commonly recently changed assets are now listed as well on the dashboard
  • Analytics tracking now done with a pixel method, which solves technical compatibility issues
  • Webshop analytics provides a deep insight into the conversion rate of your store with our widget (and without!)

retraced dashboard showing the next actions for you when you enter the platform
three phone screenshots showing writing of NFC tags on iOS on order lines through the retraced Business app

10th July 2020

We made massive improvements to our business app, which does now support writing NFC tags on iOS. Thus, we are basically operating system agnostic when it comes to work with our application whereever you need them. We support Android and iOS and they have both exactly the same feature set nowadays. The business app serves for the moment primarily for tagging products on order lines, to allow adding a sweet handtag to your product, sharing the word about them being retraced.
The screen depict the writing functionality on iOS. The same function was always available on Android and was just introduced with iOS version 13. Making all iPhone back to version 7 capable of writing NFC chips.

user interface of the companies overview showing a list with companies and the option to delete or unlink those

7th July 2020

This release covers some neat functionality about removing/forgetting known companies. You can now remove any company you know. This will not affect any of your supply chains or products. The main purpose is to remove the company from your active collaboration list. A typical example might be a supplier you used to work with last year, but is no longer existing. The company information persists, but it does not make sense to have the company selectable as supplier any more.
And the best part of it? The company will still exist and can be reused once you need it again!

  • You can forget/delete/unlink companies, you have in your company list
  • You can see and manage all your supply chains: Create and edit, delete (if on no product)
  • See your current month to date billing charges
  • The online map will show an extensive product journey now
  • We in troduce a new email style over time

user interface of the companies overview showing a list with companies and the option to delete or unlink those
email describing the request for information about a claim

2nd July 2020

The email notifications have been overhauled. We are currently working on a better email template, which will take over the current plain style. So long, we added the often requested option to automatically request information from the company owning a claim. If there is company B the brand and M the manufacturer, most likely B knows that M holds certificates, but actually M has the original. In this instance, B would start to put the document into place and with one click B can request more information from M. M will receive an email with all the information required to understand what is necessary and a link to submit the required information.
Have a look at the example email.

Feature Request

You are missing the one feature to perfectionise your workflows and to make the work even smoother for you? We are more than happy to shape our solution with you to make it even better! Let us know the feature you would like to see and we will schedule it into our roadmap.

Let's get started with retraced

Get Started For Free

Want to learn more about our tracing solution?

Request a Consultation

We use cookies for better user experience. By continuing to browse this site you agree to its Cookie Policy or can decide to change your browser settings anytime.